InMotion vs. Bluehost (May 2017) – “What’s the Real Story?”

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inmotion-vs-bluehost

These are two excellent, well-established web hosting providers. Both InMotion and Bluehost offer great Shared, VPS, and Dedicated hosting. Of the two, InMotion currently is the better choice for business hosting with outstanding features that are critical for business websites. In fact, when it comes to website speed, InMotion is significantly better when it comes to our testing data.

Both of these web hosts offer you the cPanel interface. Bluehost and InMotion both customize their cPanel somewhat. I prefer InMotion’s cPanel to Bluehost’s interface, but both are user-friendly. InMotion’s Max Speed Zone data network gives them an advantage when it comes to performance and speed. And, they also provide a 90 day money back guarantee.

As for customer support, while both hosting companies have been very helpful and courteous when I’ve contacted them, InMotion Hosting has provided much faster response times via live chat support. Conversely, Bluehost has had some of the slowest response times of the web hosts I’ve used—though they were able to answer my questions. What we really don’t like about Bluehost these days are the numerous attempts to upsell you with additional services—both by email and as you work within your Bluehost account!

Website Speed Comparison

We tested websites hosted by both InMotion and Bluehost. As you can see below, InMotion Hosting speed and page loading results were much better than Bluehost.

inmotion-speed-test-results
bluehost-speed-test-results

Customer Support Response Times

In our live chat support testing, InMotion Hosting was the winner with far superior response times.

Web Host Morning Afternoon Night
 InMotion Hosting  6.4 sec.  10.8 sec.  8 sec.
 Bluehost  4 min. 17 sec.  1 min. 12 sec.  24.5 sec.

Personally, I’ve had great success with both of these companies. If you’re looking for hosting for a business site, then InMotion is probably the better choice. Their business class hardware and superior customer support put them on top. If you plan on using a content management system like WordPress, then we would also favor InMotion Hosting. However, both InMotion and Bluehost are quality choices for cPanel web hosting.

InMotion Hosting Review
InMotion Hosting

Started Business: 2001
BBB Rating: A+
Data Center Locations: Los Angeles, CA and Ashburn, VA

Price: $3.49 mo. – $7.49 mo.
Unlimited Bandwidth: Yes
Unlimited Storage: Yes
Unlimited Email: Yes
Host Multiple Domains: Yes

Hosting Interface: cPanel
Server Uptime: 99.9%
Full Refund Period: 90 Days
Dedicated Hosting Available: Yes

Free Extras:
Solid State Drives (SSDs)
Free data restore once every four months
Free Website Transfers
Safe Application Rollback
$75 – $100 Google Adwords Credit
Premium Website Builder

Advantages of Choosing InMotion:

  • InMotion utilizes their Max Speed Zones for faster performance.
  • No charge to restore your data from their backups once every four months.
  • cPanel interface with easy 1 click software installs using Softaculous.
  • They offer phone, email, and chat support.
  • You get a separate Account Management Panel for your account and billing issues.
  • Fast live chat customer support responses.
  • You get over 400 applications to use for your websites.
  • Secure Remote Server Access via Command Line (SSH)
  • Pre-Installation of WordPress, Joomla, or PrestaShop
  • BoldGrid Website Builder
  • Malware Protection
  • WP-CLI Available for Use with SSH
  • Choice of MySQL or PostgreSQL Databases
  • Google Apps Integration Made Easier
  • 90 Day Money Back Guarantee

Click here for more details on InMotion Hosting

Bluehost
Bluehost

Started Business: 1996
BBB Rating: A+
Data Center Location: Provo, UT

Price: $3.49 mo. – $13.95 mo.
Unlimited Bandwidth: Yes
Unlimited Storage: Yes
Unlimited Email: Yes
Host Multiple Domains: Yes

Hosting Interface: cPanel
Server Uptime: N/A
Full Refund Period: 30 Days
Dedicated Hosting Available: Yes

Free Extras:
Search Engine Submission Tools
$100 Google Advertising Credit
$50 Facebook Ad Credit
Free Yellowpages Listing

Advantages of Choosing Bluehost:

  • Bluehost offers an anytime money-back guarantee (pro-rated).
  • They have their own proprietary resource protection solution to protect shared hosting users from other abusive users on the same server.
  • You get phone, email, and live chat support.
  • Install applications with SimpleScripts 1 click installs.
  • Dedicated and VPS Hosting is now available.

Click here to see more details on Bluehost

Recommendation

For most websites, in this comparison we would recommend InMotion Hosting. See our InMotion Hosting review ratings below:

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