InMotion vs. Bluehost (Aug 2018) – “What’s the Real Story?”

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These are two excellent, well-established web hosting providers. Both InMotion and Bluehost offer great Shared, VPS, and Dedicated hosting. Of the two, InMotion currently is the better choice for business hosting with outstanding features that are critical for business websites. In fact, when it comes to website speed, InMotion is significantly better when it comes to our testing data.

Both of these web hosts offer you the cPanel interface. Bluehost and InMotion both customize their cPanel somewhat. I prefer InMotion’s cPanel to Bluehost’s interface, but both are user-friendly. InMotion’s Max Speed Zone data network gives them an advantage when it comes to performance and speed. And, they also provide a 90 day money back guarantee.

As for customer support, while both hosting companies have been very helpful and courteous when I’ve contacted them, InMotion Hosting has provided much faster response times via live chat support. Conversely, Bluehost has had some of the slowest response times of the web hosts I’ve used—though they were able to answer my questions. What we really don’t like about Bluehost these days are the numerous attempts to upsell you with additional services—both by email and as you work within your Bluehost account!

InMotion vs Bluehost: Website Builders

With InMotion Hosting, you get the BoldGrid WordPress website builder which is great for speeding up and simplifying the website creation process for great looking WordPress sites. BoldGrid was originally developed by InMotion, so they are definitely the best official BoldGrid host you can choose.

Bluehost provides cPanel hosting features which include the software applications in your control panel. As Bluehost doesn’t offer their own custom site builder and since InMotion also includes cPanel applications, as well as BoldGrid, InMotion is the winner in this category.

InMotion vs Bluehost: WordPress

Both InMotion and Bluehost offer quality WordPress hosting. As mentioned above, InMotion also includes BoldGrid for easily creating WordPress sites. InMotion’s Business Hosting plans allow you to host multiple WordPress sites at an affordable price. Meanwhile, Bluehost is on the WordPress.org recommendation list. They provide customized cPanel hosting that includes WordPress.

While both of these web hosts provide impressive WordPress hosting with their shared hosting plans, I would give the advantage here to InMotion Hosting, based on my personal experience. With InMotion, you get pre-installation of WordPress, Max Speed Zone Technology for faster websites, BoldGrid, and faster customer support response times.

InMotion and Bluehost now also offer Managed or Optimized WordPress Hosting plans. Again, both of these WordPress hosting solutions are excellent and provide improved performance over the respective shared hosting options. Because InMotion’s Managed WordPress hosting plans provide better value, I would again recommend InMotion over Bluehost in this category.

InMotion vs Bluehost: eCommerce

When it comes to eCommerce websites, it’s a pretty close call. InMotion and Bluehost both provide free SSL certificates with their hosting plans. And, you get one-click shopping cart installs via cPanel. Because of some of the other factors mentioned previously (BoldGrid, Max Speed Zones, excellent support), we would give the edge to InMotion Hosting.

InMotion vs Bluehost Details

The Winner

CategoryInMotionInMotion HostingBluehostBluehostComments
Data CentersWinner InMotion has data centers on both U.S. coasts.
Server HardwareWinner Business Class Hardware with Free Solid State Drives (SSDs)
NetworkWinner With InMotion you get their Max Speed Zone Technology.
Account Sign Up/ProvisionWinner WordPress, Joomla, or PrestaShop Pre-Installed
Control Panel WinnerBluehost provides a nice customized cPanel.
Speed and PerformanceWinner See Results Below
SecurityWinner Free SSL, Hack Protection, and DDoS Mitigation
Data BackupWinner InMotion provides free daily backups and will restore your data for free once every 4 months.
Developer ToolsWinner Currently supporting PHP 7.2
WordPressWinner InMotion will pre-install WordPress for you. You also get the BoldGrid WordPress website builder.
Website ApplicationsWinner InMotion provides 400+ applications via cPanel as well as BoldGrid.
Advertising CreditsWinner $250 Total (Google, Bing, Yahoo)
Customer Support Response TimeWinner Normally around 10 sec. or less. See below.
Customer Support Issue ResolutionWinner  
Money Back GuaranteeWinner Full 90 Day Money Back Guarantee
Price/ValueWinner $3.99 – $13.99 mo.

Website Speed Comparison

We tested websites hosted by both InMotion and Bluehost. As you can see below, InMotion Hosting speed and page loading results were much better than Bluehost.

inmotion-speed-test-results
bluehost-speed-test-results

Customer Support Response Times

In our live chat support testing, InMotion Hosting was the winner with far superior response times.

Web HostMorningAfternoonNight
 InMotion Hosting 6.4 sec. 10.8 sec. 8 sec.
 Bluehost 4 min. 17 sec. 1 min. 12 sec. 24.5 sec.

Personally, I’ve had great success with both of these companies. If you’re looking for hosting for a business site, then InMotion is probably the better choice. Their business class hardware and superior customer support put them on top. If you plan on using a content management system like WordPress, then we would also favor InMotion Hosting. However, both InMotion and Bluehost are quality choices for cPanel web hosting.

VPS Hosting: InMotion vs Bluehost

InMotion Hosting and Bluehost both also offer impressive VPS hosting plans. Here again, we would put InMotion ahead of Bluehost. Website speed was better overall at InMotion. And, with InMotion’s VPS, you get their high availability hosting powered by the cloud. We also really like the snapshot server backup capability that you get with InMotion Hosting.

InMotion Hosting Review
InMotion Hosting

Started Business: 2001
BBB Rating: A+
Data Center Locations: Los Angeles, CA and Ashburn, VA

Price: $3.99 mo. – $13.99 mo.
Unlimited Bandwidth: Yes
Unlimited Storage: Yes
Unlimited Email: Yes
Host Multiple Domains: Yes

Hosting Interface: cPanel
Server Uptime: 99.9%
Full Refund Period: 90 Days
Dedicated Hosting Available: Yes

Free Extras:
Solid State Drives (SSDs)
Free SSL Certificates
Free data restore once every four months
Free Website Transfers
Safe Application Rollback
$75 – $100 Google Adwords Credit
Premium Website Builder

Advantages of Choosing InMotion:

  • InMotion utilizes their Max Speed Zones for faster performance.
  • No charge to restore your data from their backups once every four months.
  • cPanel interface with easy 1 click software installs using Softaculous.
  • They offer phone, email, and chat support.
  • You get a separate Account Management Panel for your account and billing issues.
  • Fast live chat customer support responses.
  • You get over 400 applications to use for your websites.
  • Secure Remote Server Access via Command Line (SSH)
  • Pre-Installation of WordPress, Joomla, or PrestaShop
  • Free Comodo cPanel SSL
  • BoldGrid Website Builder
  • Malware Protection
  • WP-CLI Available for Use with SSH
  • Choice of MySQL or PostgreSQL Databases
  • Google Apps Integration Made Easier
  • 90 Day Money Back Guarantee

Click here for more details on InMotion Hosting

Bluehost
Bluehost

Started Business: 1996
BBB Rating: A+
Data Center Location: Provo, UT

Price: $3.49 mo. – $13.95 mo.
Unlimited Bandwidth: Yes
Unlimited Storage: Yes
Unlimited Email: Yes
Host Multiple Domains: Yes

Hosting Interface: cPanel
Server Uptime: N/A
Full Refund Period: 30 Days
Dedicated Hosting Available: Yes

Free Extras:
Search Engine Submission Tools
$100 Google Advertising Credit
$50 Facebook Ad Credit
Free Yellowpages Listing

Advantages of Choosing Bluehost:

  • Bluehost offers an anytime money-back guarantee (pro-rated).
  • They have their own proprietary resource protection solution to protect shared hosting users from other abusive users on the same server.
  • You get phone, email, and live chat support.
  • Install applications with SimpleScripts 1 click installs.
  • Dedicated and VPS Hosting is now available.

Click here to see more details on Bluehost

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Recommendation

For most websites, in this comparison we would recommend InMotion Hosting. See our InMotion Hosting review ratings below: