While their names may be somewhat similar, after reading my HostPapa vs HostGator comparison, you’ll know exactly which hosting provider you should choose. HostPapa is an independently owned and operated company. HostGator is part of the Endurance International Group that includes many other hosting companies. That’s only the start of their differences. Let’s take a more detailed look to get the full story.
HostPapa vs HostGator: Differences
Advantages of HostPapa over HostGator:
- Superior Onboarding Services
- More Responsive Customer Support
- Free Cloudflare CDN
- Enhanced SSD Drives
- Independently Owned and Operated
Advantages of HostGator over HostPapa:
- 45 Day Money Back Guarantee
- More Free Advertising Credits
HostPapa vs HostGator Details
| Category | HostPapa |
HostGator |
Comments |
|---|---|---|---|
| Data Centers |  |
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| Server Hardware | |
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| Network | |
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| Account Sign Up/Provision | |
HostPapa offers a 30 minute one on one training session. | |
| Control Panel | |
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Tie. Both include cPanel. |
| Speed and Performance | |
See Results Below | |
| Security | |
HostPapa includes free Let’s Encrypt SSL as well as DDoS protection, server monitoring, and Patchman. | |
| Data Backup | |
|
Tie. Both charge an additional fee for automated backups. |
| Developer Tools | |
Currently supporting PHP 7.3. | |
| WordPress | |
||
| Website Applications | |
Includes over 400 applications via cPanel. | |
| Customer Support Response Time | |
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| Customer Support Issue Resolution | |
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| Money Back Guarantee | |
HostGator offers a 45 Day Money Back Guarantee | |
| Price/Value | |
Website Speed Comparison
When it comes to website speed, HostPapa is the winner over HostGator. HostPapa posted slightly better results in our testing. And in my personal experience, I also noticed a difference in website speed between these two—with HostPapa being superior. Check out some sample results below.
HostPapa vs HostGator: Customer Support
Although HostGator has made some strides in improving their overall customer support services, HostPapa is clearly the winner in this category. HostPapa delivers much faster response times and is more consistent in their issue resolution performance. And, HostPapa offers more assistance during your onboarding process—including a 30 minute one on one training session. HostPapa also follows up via phone and email to make sure any of your questions are answered.
HostPapa
Started Business: 2009
BBB Rating: A+
Data Center Location: Toronto, ON, Canada
Price: $3.95 mo. – $12.95 mo.
Unlimited Bandwidth: Yes
Unlimited Storage: Yes
Unlimited Email: Yes
Host Multiple Domains: Yes
Hosting Interface: cPanel
Server Uptime: 99.9%
Full Refund Period: 30 Days
Dedicated Hosting Available: No
Free Extras:
Easy to Use Website Builder
Free Let’s Encrypt SSL
Free Domain Transfer
Free Website Migration
Free 30 Minute One on One Training Session
Free Cloudflare CDN
Advantages of Choosing HostPapa:
- Personalized Onboarding Service
- Optimized for Speed and Performance
- Over 400+ Apps Available via cPanel
- 24/7 Phone, Email, and Live Chat Support
- Independently Owned and Operated
Click Here for More Details on HostPapa
HostGator
Started Business: 2002
BBB Rating: C+
Data Center Location: Multiple SoftLayer Locations
Price: $3.82 mo. – $13.56 mo.
Unlimited Bandwidth: Yes
Unlimited Storage: Yes
Unlimited Email: Yes
Host Multiple Domains: Yes
Hosting Interface: cPanel
Server Uptime: 99.9%
Full Refund Period: 45 Days
Dedicated Hosting Available: Yes
Free Extras:
$100 Google Adwords Credit
Basekit Site Builder
4500 Website Templates
Advantages of Choosing HostGator:
- They offer phone, email, and chat support.
- All shared servers are 130% wind powered.
Click here to see more details on HostGator
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How Does HostGator Compare with Other Web Hosts?
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HostGator vs SiteGround
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Although both of these hosting companies provide solid plans, most website owners will probably appreciate the value you get with Hub as opposed to HostGator…
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Recommendation
In this comparison of HostPapa vs HostGator, HostPapa is the winner. In all categories, HostPapa delivered better results. And, they are particularly more impressive when it comes to customer support.
Whether you need hosting for a content management site such as WordPress, or some other type of cPanel web hosting, HostPapa is recommended over HostGator. And for first time website owners, HostPapa is even more strongly recommended because of their excellent onboarding assistance.
See our HostPapa review ratings below.
