SiteGround vs HostGator (Nov 2018) – “What’s the Bottom Line?”

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While HostGator has made some improvements, SiteGround continues to be a much better option for web hosting in our opinion. SiteGround’s managed hosting features and proprietary technologies provide superior performance. And when it comes to customer support, SiteGround still outperformed HostGator in our testing. When comparing SiteGround and HostGator, we find that SiteGround continues to provide much better value. And, when it comes to WordPress hosting, we believe SiteGround is definitely the better option.

SiteGround and HostGator both offer a similar lineup of web hosting plans. I’ve been a customer of both companies, so I’ve got first-hand experience using their services. At one time, I would have said HostGator was the favorite here. But as of now, I would give SiteGround as my preference between the two.

SiteGround vs HostGator: Differences

Advantages of SiteGround over HostGator:

  • WordPress.org Recommended
  • Includes Managed Hosting Features
  • Superior Customer Support
  • SuperCacher Technology for Faster Speed
  • Automated Daily Backups

Advantages of HostGator over SiteGround:

  • 45 Day Money Back Guarantee
  • Includes HostGator Website Builder

SiteGround vs HostGator Details

The Winner

CategorySiteGroundSiteGroundHostGatorHostGatorComments
Data CentersWinner SiteGround has 5 data centers on 3 different continents.
Server HardwareWinner NGINX Server Technology with Solid State Drives (SSDs)
NetworkWinner High Availability Network with Redundant Electrical Systems
Account Sign Up/ProvisionWinner 3 Clicks to Setup a New Website
Control PanelWinnerWinnerTie. Both provide cPanel hosting.
Speed and PerformanceWinner 99.99% Uptime
SecurityWinner With SiteGround you get Pro Active Server Monitoring, Anti Bot AI, and Free Let’s Encrypt SSL.
Data BackupWinner SiteGround Provides Automatic Daily Backup and 30 Copies Available for Restore
Developer ToolsWinner Currently supporting PHP 7.2
WordPressWinner SiteGround provides managed hosting features including automatic updates, data backup, and SuperCacher for added speed.
Website ApplicationsWinnerWinnerTie. Both provide 400+ applications via cPanel.
Customer Support Response TimeWinner  
Customer Support Issue ResolutionWinner  
Money Back Guarantee WinnerHostGator offers a 45 Day Money Back Guarantee.
Price/ValueWinner $3.95 – $14.95 mo.

Although both of these web hosts have hosting plans that contain useful features, SiteGround provides much better value while including their SuperCacher technology for better speed and premium security backup. We also like that you get free CloudFlare CDN. And, SiteGround is equally good for WordPress, Joomla, or Drupal websites.

While both SiteGround and HostGator offer live chat support (which is always a good thing), SiteGround’s response time is far superior to HostGator. In fact, I would definitely rate SiteGround’s customer support higher than HostGator’s support. HostGator does have a longer money back guarantee period of 45 days as opposed to 30 days at SiteGround.

We like that SiteGround and HostGator both provide cPanel as your account panel interface. But overall in terms of website performance, backup and restore policies, customer support, and hosting plan features, we would give SiteGround the advantage when compared to HostGator.

SiteGround
SiteGround

Started Business: 2004
BBB Rating: A
Data Center Location: Chicago IL, Amsterdam NL, Singapore SG, London UK

Price: $3.95 mo. – $14.95 mo.
Unlimited Bandwidth: Yes
Unlimited Storage: No (10GB – 30 GB)
Unlimited Email: Yes
Host Multiple Domains: Yes (except StartUp plan)

Hosting Interface: cPanel
Server Uptime: 99.9%
Full Refund Period: 30 Days
Dedicated Hosting Available: Yes

Free Extras:
CloudFlare CDN
Free backup and restore (except with StartUp plan)
Free Let’s Encrypt SSL

Advantages of Choosing SiteGround:

  • Free website transfer.
  • Servers on three continents.
  • Content delivery network included.
  • Managed WordPress and Joomla services available.
  • In-House SuperCacher service included.
  • Automatic WordPress Plugin Updates
  • Automated and On-Demand Data Backups
  • cPanel and Softaculous interfaces.
  • They offer phone, email, and chat support.
  • Fast and responsive live chat support.

Click here to see more details on SiteGround

HostGator
HostGator

Started Business: 2002
BBB Rating: C+
Data Center Location: Multiple SoftLayer Locations

Price: $3.82 mo. – $13.56 mo.
Unlimited Bandwidth: Yes
Unlimited Storage: Yes
Unlimited Email: Yes
Host Multiple Domains: Yes

Hosting Interface: cPanel
Server Uptime: 99.9%
Full Refund Period: 45 Days
Dedicated Hosting Available: Yes

Free Extras:
$100 Google Adwords Credit
Basekit Site Builder
4500 Website Templates

Advantages of Choosing HostGator:

  • They offer phone, email, and chat support.
  • All shared servers are 130% wind powered.

Click here to see more details on HostGator

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How Does HostGator Compare with Other Web Hosts?

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In this comparison we take a look at how Jaguar PC compares with HostGator. These two web hosts have similar hosting plan structures, letting you choose from a starter package to a more feature packed plan for larger websites…

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Recommendation

For most websites, in this comparison we would recommend SiteGround. See our SiteGround review ratings below: