HostPapa vs HostGator (September 2019) – “Definitely Not the Same!”



While their names may be somewhat similar, after reading my HostPapa vs HostGator comparison, you’ll know exactly which hosting provider you should choose. HostPapa is an independently owned and operated company. HostGator is part of the Endurance International Group that includes many other hosting companies. That’s only the start of their differences. Let’s take a more detailed look to get the full story.

HostPapa vs HostGator: Differences

Advantages of HostPapa over HostGator:

  • Superior Onboarding Services
  • More Responsive Customer Support
  • Free Cloudflare CDN
  • Enhanced SSD Drives
  • Independently Owned and Operated

Advantages of HostGator over HostPapa:

  • 45 Day Money Back Guarantee
  • More Free Advertising Credits

HostPapa vs HostGator Details

The Winner

CategoryHostPapaHostPapa HostGatorhostgatorComments
Data CentersWinner  
Server HardwareWinner  
Account Sign Up/ProvisionWinner HostPapa offers a 30 minute one on one training session.
Control PanelWinnerWinnerTie. Both include cPanel.
Speed and PerformanceWinner See Results Below
SecurityWinner HostPapa includes free Let’s Encrypt SSL as well as DDoS protection, server monitoring, and Patchman.
Data BackupWinnerWinnerTie. Both charge an additional fee for automated backups.
Developer ToolsWinner Currently supporting PHP 7.3.
Website ApplicationsWinner Includes over 400 applications via cPanel.
Customer Support Response TimeWinner  
Customer Support Issue ResolutionWinner  
Money Back Guarantee WinnerHostGator offers a 45 Day Money Back Guarantee

Website Speed Comparison

When it comes to website speed, HostPapa is the winner over HostGator. HostPapa posted slightly better results in our testing. And in my personal experience, I also noticed a difference in website speed between these two—with HostPapa being superior. Check out some sample results below.

HostPapa vs HostGator: Customer Support

Although HostGator has made some strides in improving their overall customer support services, HostPapa is clearly the winner in this category. HostPapa delivers much faster response times and is more consistent in their issue resolution performance. And, HostPapa offers more assistance during your onboarding process—including a 30 minute one on one training session. HostPapa also follows up via phone and email to make sure any of your questions are answered.

Started Business: 2009
BBB Rating: A+
Data Center Location: Toronto, ON, Canada

Price: $3.95 mo. – $12.95 mo.
Unlimited Bandwidth: Yes
Unlimited Storage: Yes
Unlimited Email: Yes
Host Multiple Domains: Yes

Hosting Interface: cPanel
Server Uptime: 99.9%
Full Refund Period: 30 Days
Dedicated Hosting Available: No

Free Extras:
Easy to Use Website Builder
Free Let’s Encrypt SSL
Free Domain Transfer
Free Website Migration
Free 30 Minute One on One Training Session
Free Cloudflare CDN

Advantages of Choosing HostPapa:

  • Personalized Onboarding Service
  • Optimized for Speed and Performance
  • Over 400+ Apps Available via cPanel
  • 24/7 Phone, Email, and Live Chat Support
  • Independently Owned and Operated

Click Here for More Details on HostPapa


Started Business: 2002
BBB Rating: C+
Data Center Location: Multiple SoftLayer Locations

Price: $3.82 mo. – $13.56 mo.
Unlimited Bandwidth: Yes
Unlimited Storage: Yes
Unlimited Email: Yes
Host Multiple Domains: Yes

Hosting Interface: cPanel
Server Uptime: 99.9%
Full Refund Period: 45 Days
Dedicated Hosting Available: Yes

Free Extras:
$100 Google Adwords Credit
Basekit Site Builder
4500 Website Templates

Advantages of Choosing HostGator:

  • They offer phone, email, and chat support.
  • All shared servers are 130% wind powered.

Click here to see more details on HostGator


In this comparison of HostPapa vs HostGator, HostPapa is the winner. In all categories, HostPapa delivered better results. And, they are particularly more impressive when it comes to customer support.

Whether you need hosting for a content management site such as WordPress, or some other type of cPanel web hosting, HostPapa is recommended over HostGator. And for first time website owners, HostPapa is even more strongly recommended because of their excellent onboarding assistance.

See our HostPapa review ratings below.