Jaguar PC Review

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Founded in 1998, Jaguar PC may well be the best of the lesser-known web hosting companies. While they feature Dedicated, Cloud VPS, and Reseller Hosting, it’s their Shared Hosting that is especially noteworthy—as their Standard and Pro level plans feature managed services. I decided to opt for the Standard plan to see exactly what type of service and performance can be expected from Jaguar PC.

Jaguar PC Hosting Plans

jaguar-pc-hosting-plans
Jaguar PC specializes in Dedicated Hosting, Cloud VPS Hosting, Reseller Hosting, and Managed Shared Web Hosting. Their Shared Hosting is of particular interest as it features managed hosting services, so we naturally wanted to review this particular hosting package. There are three levels of shared web hosting at Jaguar PC: Lite, Standard, and Pro. Each level has an increasing amount of resources. I opted for the Standard Plan (The Lite plan does not include the managed service).

Signing Up

Signing up at Jaguar PC can be a bit tricky. First of all, they have some discount rates listed along with a discount promo code. However, when I placed an order, the total amount did not include the discount. And when I tried to enter the promo code, I received a message saying it was not valid. I immediately contacted support and was told to go ahead and place the order but hold off on payment. Once I notified support after placing my order, they were able to give me the discount rate. Unfortunately, my account was still labeled as “Pending”, so I had to contact support again.

There was also some confusion about Jaguar PC’s hosting plan features. On their web page, it states that with their Standard Plan, you get two websites. However, on the order page, it lists 1 website. Again, I contacted support about this issue and was informed that those numbers are only guidelines. You can actually create as many addon domains as you need to, so there really isn’t a limited website number—something else to keep in mind.

Account Interface

With Jaguar PC, you get cPanel plus their client area My Services account interface. I have to say that I really like the My Services panel as it gives you easy one-click access to not only cPanel but also frequently accessed items such as email, addon and subdomains, FTP, MySQL Databases, and metrics. Unfortunately, there was a slight issue with trying to access phpMyAdmin from this page.
jaguar-pc-account-interface

Jaguar PC’s cPanel gives you the standard Paper Lantern theme, which I prefer. And it includes the Softaculous application installer for easy one-click software installs.
jaguar-pc-cpanel

Jaguar PC Features

Jaguar PC provides free Let’s Encrypt SSL certificates. And your SSL is automatically installed shortly after you add a domain to your account. You’ll receive an email notification about the Auto SSL:
Jaguar PC Auto SSL Email

I do like that Jaguar PC provides automated backups that are stored separately. You can have the data restored by contacting customer support.

And for WordPress users, Jaguar PC includes the BoldGrid website builder, allowing you to easily create a professional looking website.

Speed and Performance

Overall website speed was somewhat inconsistent. Our testing in the east and central areas of the U.S. showed good results. However, here in the west the results were poor when it came to site speed as you can see from the data below:
Jaguar PC Speed Tests

Customer Support

Jaguar PC offers customer support via phone, email, and live chat. We found the live chat response times for the most part to be okay. Occasionally there are times when there is a longer delay waiting for an available agent, but normally this isn’t the case. I will say that I’ve always found the support team members to be very courteous and willing to do their best to resolve any issues. There have been times where the support agent assisting me on live chat did not have an answer and I had to open a ticket for further help.

Conclusion

Although the sign up process could be a bit smoother, and there have been some minor issues here and there, overall Jaguar PC has been a good web hosting provider in our experience. We do like all of the features you get with your hosting plan. On the other hand, the first line support at Jaguar PC hasn’t been able to assist us on a number of occasions and we’ve had to escalate the issues via support ticket. In our opinion, at this time, we consider Jaguar PC to be a solid web hosting option, though there is room for improvement.

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