Earlier this month Go Daddy CEO Blake Irving sent out an email to customers—including myself. In the message, Irving wrote…
From my experience as an InMotion Hosting customer for many years, I can honestly say that the customer support I’ve…
It’s been several months since my initial test of who has the fastest web hosting customer support response time, so…
All top web hosting companies will have multiple outlets for you to receive support. Along with phone, chat, and email…
There’s no question about it. The new trend of web hosting companies offering premium or premier support services continues to…
Last week we took a look at some results from my customer support test based on live chat support response…
As I’ve written about before, customer support is one of the most important ingredients of a great web host. Features,…