Hotspot Shield vs Private Internet Access

Which VPN is better? Hotspot Shield or Private Internet Access? In this comparison of Hotspot Shield vs Private Internet Access, we take a detailed look at the advantages each has to offer and which VPN provider is a better choice for you.

Hotspot Shield vs Private Internet Access: Features

Both Hotspot Shield and Private Internet Access give you all the prime features you need for a successful VPN experience. Each provides unlimited bandwidth and five simultaneous device connections. And, both allow you to quickly and easily switch VPN servers. Also, Hotspot Shield and Private Internet Access have two of the best VPN app interfaces that I’ve used.

In this category, Hotspot Shield does get the edge based on their availability of business specific VPN plans and their 45 day money back guarantee.

Hotspot Shield vs Private Internet Access: VPN Network

Speed and performance from Hotspot Shield and Private Internet Access are both excellent. And the respective VPN networks of each company are definitely impressive. Private Internet Access does get the advantage here based on having more available servers in more countries. However, as I mentioned, both provide equally good network performance.

Hotspot Shield vs Private Internet Access: Customer Support

Customer support is where Hotspot Shield does distinguish themselves from Private Internet Access. Hotspot Shield offers live chat support as well as 24/7 live tech support for their business plan customers. Private Internet Access currently only offers ticket support. And although I’ve found the resolutions to be thorough and professional, the response time took a bit longer than I had hoped it would.

Hotspot Shield vs Private Internet Access: Value

While Hotspot Shield and Private Internet Access both provide a ton of value with their VPN plans, because the prices at Private Internet Access are lower across the board they do get the advantage when it comes to value.

Hotspot Shield vs Private Internet Access Details

Recommendation

Hotspot Shield and Private Internet Access are both viable options if you need a quality VPN. For businesses and for most personal users, I would recommend Hotspot Shield. The combination of features, performance, and customer support put them ahead in most instances. The exception would be if you’re on a tight budget but still want a great performing VPN and don’t consider live chat support a necessity. Then, Private Internet access would be the choice. See our Hotspot Shield Review Ratings below.